Refund Policy

Every account starts with a free trial (14 days, or 30 with a referral code). Nothing is charged during the trial, so there is nothing to refund.

You can cancel a monthly or annual subscription at any time from the Billing page. It stops renewing, and you keep full access until the end of the period you have already paid for.

Subscriptions are paid in advance. We don’t refund or credit the unused part of a month or year, whether you cancel, downgrade or stop using the Service mid-period.

We refund in full any amount charged by mistake, including:

• a duplicate charge for the same period;
• a renewal charged after your cancellation had taken effect;
• an amount that doesn’t match the price shown when you subscribed.

Email remi.olivan@getvantik.com within 30 days of the charge, from your account email address, with the date and amount. We reply within 5 business days. Approved refunds go back to the original payment method in AED through Stripe. Depending on your bank, they appear on your statement 5 to 10 business days later.

Brokerage subscriptions follow the payment and cancellation terms of their individual agreement.

This policy does not affect any rights you have under UAE consumer protection law.